Using Metrics for Good not Evil: or Learning to Love KPIs

april, 2020

29apr5:15 pm6:45 pmFeaturedUsing Metrics for Good not Evil: or Learning to Love KPIs5:15 pm - 6:45 pm(GMT-04:00) View in my timeOnline event Event Organized By: Agile Coaching DC Time has ran out! Better luck next time!

John Tanner at Agile Coaching DC

Event Details

Using metrics for punitive reasons is a problem as old as time. In software, this is further complicated by the fact that people rarely agree on why we are collecting metrics in the first place. In this session we will explore how we can use metrics for good instead of evil.

By focusing on the goal of system improvement, rather than individual performance, we can begin leveraging data to make a positive difference in how we work while also delving into why we work the way we do.

This session will include real-world examples of problems that organizations create for themselves by using metrics for the wrong intent. We will also discuss examples of good metrics and how they can be used to make our lives better.

5:15 – 5:30 Meet and Greet
5:30 – 6:15 Presentation
6:15 – 6:45 Q&A

Learning Outcomes:
– Know why we need good metrics
– Describe why organizations, often unintentionally, capture harmful metrics
– Explain how good metrics can drive good behaviors and how bad metrics can drive bad behaviors
– Understand how to identify good metrics at each tier of business
– Able to analyze an organization’s current metrics and determine whether they are being used for good or for evil
– Comprehend how to continuously improve the behaviors we see in our organization by continuously improving the metrics we use to measure success

About John Tanner (Freddie Mac, Lean & Agile Thought Leader)

John Tanner is a Lean guy at heart, even though the rest of his body disagrees. Whether it’s LeSS or more, DAD or mom, SAFe or inherently unsafe, he’s pretty well got it covered. He’s been practicing in the software industry for almost a quarter of a century — which sounds so much longer than 20+ years — and I’m… I mean… he’s still practicing. If he wasn’t, then he wouldn’t need a bio, now would he?

John has had the great honor of introducing Lean and Agile practices at such notable organizations as the White House Communications Agency, the Federal Judiciary, and the State Department, as well as a collection of Fortune 10s and non-profit organizations. But he’s not bragging. That’s just not like him.

In the end, John is a passionate Lean, Agile, and DevOps expert focused on driving holistic enterprise transformations that can stand the test of time. He also writes great bios. The man is legend.


(Wednesday) 5:15 pm - 6:45 pm(GMT-04:00) View in my time


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